Thumbnail of user patrickc80

Patrick C.

Contributor Level

Total Points
86

1 Review by Patrick

  • Restaurant.com

8/2/16

Bought a certificate for a restaurant that my wife loves. Two weeks later I get an email stating that particular restaurant is no longer accepting the certificates. So be it, I will get a refund. Wrong, I was told by an Alex that they do not give refunds and I can only get a certificate for a different restaurant. I told him if I wanted the other restaurants I would have bought them but only bought from restaurant I did try and buy. This is a complete rip off. I asked him what is stopping them from listing cheap certificates to nice restaurants and then once they sold enough to just cancel it and make everyone now use that money for the restaurants that aren't selling. I believe this was a setup all along. I asked for a supervisor, which of course I was told they are all busy. They wanted to have one call me back but I told them I would wait on hold for as long as it took... half hour and they keep checking back but saying still not available. Will wait this out on principle alone

Patrick Has Earned 6 Votes

Patrick C.'s review of Restaurant.com earned 6 Very Helpful votes

Patrick hasn’t received any thanks yous.

Patrick doesn’t have any fans yet.

Patrick isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user garyb2847
5/7/24

Sold me a certificate for a restaurant that was invalid. The restaurant owner and manager said...

Thumbnail of user kkras92
5/3/24

Never buy anything from restaurant.com they sale gift certificate without restaurant permission...