patrick w.

We have been a loyal GOLD member of Casetify where we have purchased not less than 6 casing for our iPhone14+ & iPhone15+ without encountering issue.
Only recently in Jan 2024, I purchased a Samsung S24 Ultra casing (Star war edition) for my son. He used it for a day and the painting start to peel-off (order number *******). Wrote to customer service for warranty claim but was told that this is due to normal wear & tear.

Fast in answering but ridiculous replied without knowing their product quality! It doesn't worth the money to buy Casetify (fancy design but poor recycle materials).

Casetify has been spending too much into advertising but NO customer satisfaction review process to strengthen their products quality. Totally waste of money and I am telling Casetify that you have just lost a GOLD member! No more purchase in future and I advise potential user to look for alternative brand.