Patricia S.

I placed an order from The Fresh Market which was handled by Instacart. Several items were not available. I received an email with my order receipt but before it left the store. When the order was delivered the receipt was $20 less because of substitutions and missing items. Instacart didn't charge me what was delivered. I was charged what I had ordered before the substitutions and missing items. I called The Fresh Market and was told to contact Instacart. When I called I was prompted with the wait was 2 hours! I tried the online chat and it was 'unavailable'. The report a problem also did not work. Don't use this service!