Patricia K.

Do not use this service. Anne-Marie Tadros has been a disaster from day one. It took us several days to register; she told us to register and pay online. It took her several days to tell us she had to actually turn the registration area on. She never gets my first and last name correct together. Sometimes the first name is wrong, and then the last name is wrong. She can't remember that my child being tutored is a boy. She emails at 12:33 PM the day before the tutoring session, knowing that I work at night and sleep during the day, asking for s him to scan and fax or email anything he has pertaining to the session the next day at 5:30. I get up and go to work not checking my email until 3:00 AM. Now my son is asleep and will catch the bus at 6:40 AM, and will not get home until after 3:00 PM, then he has to drive to physical therapy and will not get home until right before the session. I tell her this and I get an email saying "We are all busy etc." she cannot understand the concept that I work nights and he goes to school days and if we were supposed to do something she should have told us earlier.

Now the fee you pay is up front with a registration fee. She canceled the tutoring after 2 hrs of tutoring, and charged me for 2.5 hrs. I have sent her the SKYPE session time from SKYPE and she still is keeping the 0.5 hrs, and she is keeping the 50.00 registration fee, even though she canceled. I am sending it to the authorities for fear it is a scam, where she keeps the 50.00 and does not do the tutoring. She is so difficult to speak to, sometimes it take 5 minutes to ask a single question. She rambles on and says negative things. She told me SKYPE was terrible and she never uses it, but during the tutoring session, they used SKYPE. I would just stay away from this company... I guess I should have known since they asked for the money up front.