I ordered a beautiful orchid plant ( online) with a mylar balloon for my sisters 60th birthday. The orchid arrived and card arrived but the mylar balloon was missing. I called 3 times and asked them to deliver the balloon as I paid a pretty price for what I had ordered. They messed up and should of put the customer first, which they did not! I will not reccomend Ava's Flowers and I personally will never order from them again.