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Pat G.

Contributor Level

Total Points
85

1 Review by Pat

  • Reservations.com

8/3/16

When attempting to book a room, I ended up on this website. I'm still not sure how that happened. They put up an $85 price for the room. Of course I knew there would be taxes and fees. When I received my confirmation, the bill was a whopping $119. When calling them directly I found out I was charged a $15 booking fee and that that was made clear when I made the reservation. They would not give me a refund or allow me to cancel the reservation without losing the $15. After going back to see if I missed anything, there was a popup with this information at the very bottom - not readily visible. You don't even realize you are being charged! These guys are scam and ripoff artists. Avoid at all cost. You can get the same thing without the ridiculous extra fees! After several email conversations with their support team, they refunded my $15. I should say I tried to get them to do the same thing over the phone but got nowhere. I appreciated the refund, but would still stay clear of them.

Pat Has Earned 5 Votes

Pat G.'s review of Reservations.com earned 5 Very Helpful votes

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