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I ordered shoes during Black Friday. Received them and found glue all over one of the black suede shoes. Not only that, they came in a box with absolutely no paper work whatsoever, no invoice, no return sticker. I had to call customer service, another 15 minutes on the phone to even speak to someone, only to find out I will have to return them to a store. Good thing one is close by, but I am not happy with this experience at all!
Pat D.'s review of DSW earned a Very Helpful vote
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I made an online purchase for in store pickup. I go into the store to pickup my shoes and was...
