Using my card number & stealing money, Ask for refund, said they would refund then in the month of May they took money 3 times, these people are thieves!
We're sorry to hear about the confusion regarding our monthly membership fee. We can assure you all of our members have authorized the subscription charge and granted us permission to deduct the agreed upon $12.97 amount every month.
The $12.97 monthly fee is what our members pay to access our online savings benefits. We offer all new users a 7-day free trial, however, if the account is not cancelled within the trial period, the $12.97 charge is implemented to continue your access to our exclusive benefits. Details about the trial period and the monthly charge are located on the sign up page, in the welcome email each new member receives after completing the sign up process, and in the terms of use, which must be agreed to before successfully signing up with us.
We hope this clears up any misunderstanding about the fee you were charged! If you have any other questions, please contact help@freeshipping.com and reference this post for further assistance. Thank you!
Sincerely,
The FreeShipping.com Team
Pat Has Earned 10 Votes
Pat C.'s review of FreeShipping earned 10 Very Helpful votes
Hi Pat,
We're sorry to hear about the confusion regarding our monthly membership fee. We can assure you all of our members have authorized the subscription charge and granted us permission to deduct the agreed upon $12.97 amount every month.
The $12.97 monthly fee is what our members pay to access our online savings benefits. We offer all new users a 7-day free trial, however, if the account is not cancelled within the trial period, the $12.97 charge is implemented to continue your access to our exclusive benefits. Details about the trial period and the monthly charge are located on the sign up page, in the welcome email each new member receives after completing the sign up process, and in the terms of use, which must be agreed to before successfully signing up with us.
We hope this clears up any misunderstanding about the fee you were charged! If you have any other questions, please contact help@freeshipping.com and reference this post for further assistance. Thank you!
Sincerely,
The FreeShipping.com Team