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Having a question about my bill, I called American Express customer service. The person who took my call, Abraham, was the perfect example of what a customer service rep should be. He was professional, knowledgeable, personal and committed to giving the customer a positive result to the impending problem. My problem was involved and he followed it through to the last detail.
I was an extremely happy American Express customer when we ended the call. Thank you to his supervisor for selecting such a dedicated customer service rep
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