TERRIBLE Customer Service! Customer Service Reps "Christina", "Jessica" or "Jessi" and "Emerald" should be fired immediately.
Convo 2:
6:25:00 PM: CustomerParris: Yes please
6:30:32 PM: CustomerParris: Are you there?
7:00:16 PM: AgentJessi: I apologize about that, how may I assist you?
7:01:16 PM: CustomerParris: Again, I would like a refund for the Jester Stand Up, order number *******, which I did not receive.
7:03:37 PM: AgentJessi: Was there anything wrong with the item?
7:05:07 PM: SystemSystem: System ending session because of no timely response.
7:05:12 PM: CustomerParris: Hello?