I am in the entertainment field. I had tried to find a dress in multiple sizes for up coming events in my field. The accented sales rep ( who did not identify himself) who spoke with me said he only had small sizes. I usually buy several of one style if I like it, but he did not have them. I had mentioned the debacles the Manufacturer I had experienced but instead of listening he disconnected me. Obviously he did not wish to court me as a prospective customer in the future. That being said he had no idea whom he was speaking with, nor how much money I could possibly spend with him. To me the dress not even $1000. 00 was nothing compared to what I normally spend. But he has lost a potential buyer for life without knowing or caring. From reading some reviews online about others experiences, I am not alone in my opinions.