Products are great, and prices are the lowest I have found anywhere. I've been a happy customer for years.
Recently, I bought 5 plein air frames (a wonderful product which I like because of its rich gold finish). They are sturdily built but arrived damaged from abnormally rough treatment somewhere along the line. Jerry's replaced them quickly, with good cheer -- never any hassles with them.
Jerry's did not ask me to write this review -- I just want to reward their excellent customer service. I've never had any complaints.