Pamela C.

I tried to get a hoverround scooter. I had an assessment done with my doctor. Something wasn't right with my paperwork. They leave me a message that they can't help me because there's a problem with my paperwork. I get my doctor to fix it. I call to see what's going on. They don't have my doctors assessment anymore. So I have my doctor send it again. Something else is wrong with my paperwork. I have my doctor fix it. I call again to see what's going on. Once again, they no longer have my assessment from my doctor. I have my doctor send it again. Something else is wrong. I have my doctor fix it. I call to check on my status. Once again, they say they don't have my doctors assessment. So apparently everytime they have a problem with your paperwork, instead of hanging on to the paperwork to be corrected, they just delete you out of their system. My doctor has better things to do than to keep sending assessments to these people. You all are incompetent! I found another company that's much more helpful. And don't bother answering my review because I don't want to hear how you can help me. You had your chance 3 times to help me and you didn't because your people are incompetent. People that are trying to get a motorized chair really need it. You are less than helpful.