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Hello Pamela Z., we are very sorry for the inconvenience caused to you. There will be standard steps to enter the receiving address information page. In order to ensure accurate delivery, you need to enter and save because sometimes the information address registered by the customer is not the receiving address[ It is recommended that you can enter and click Save as default address]
If you still can't enter the address, if you don't mind, you can send the picture and address information that can't be filled in via emial:vipservice@newchic.com, and we will find out the situation as soon as possible.