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I have been using your services for the longest time and for some reason, none of my cards will go through. Am I the only customer that has complained about this?
Everyone is really nice and professional, always has my papers on time.
For my criminology class.
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The chat rep made for quite a frustrating experience. Please review my chat with May and see what...
Dear Pamela,
We’re sorry to hear about the trouble you're having with processing your card payments. Such cases are extremely rare for our clients, so it's important for us to resolve this quickly for you to continue using our services without interruption. If you have already double-checked all your card details, including the expiration date and CVV, and everything appears to be correct, try to contact your bank. Sometimes, banks block transactions due to security protocols. A quick call can confirm whether this is the case. In addition, our support team is here to help you through this process, so if these steps don't resolve the issue, please let our support agents know. We can explore further solutions and assist you with a payment method that works for you. Thank you for your patience and loyalty, we appreciate it greatly.