I wish I had read the reviews for this business before I had ordered. I did receive the wig in a timely manner but the color was lighter than shown and the wig itself was way too small. I always order an average but this was made for a petite head. I tried numerous times to find out how to get an exchange but they never answer their phones. When I finally got ahold of someone she was very helpful, so I thought! I sent the wig back which cost me an additional $16.00 for 2 day shipping. They received it on 3/24/18 and never got a call. I once again continued to leave messages because I need that exchange by 4/13/18. When I gave them one star on Google, I got a call from some man who tried to help me but wasn't his department. So here I am no exchange and no refund. I am furious and trying to have Paypal work a miracle for me. Wish me luck!