Pamela P.

UPDATE: Shop LC has refunded the amount overcharged on my credit card. It won't apply until next month's bill so I still had to pay the balance on my card rather than risk being charged a month's interest.
Despite sending numerous emails, no one has yet to say anything about charging $2,279.99 for a necklace with a $2,000 tag attached to it.

Don't fall into the hype with this company that they are offering great pricing, at least on the finer jewelry. I recently was watching their live presentation, being told how they were able to get all these beautiful gold closeout deals for amazing pricing & that they would be passing their savings onto the customers. I was a sucker & bought a diamond tennis necklace for $2,279.99. I'm sure you can imagine my disappointment when the necklace arrived, with a tag attached to it, reflecting a price of $2,000! My price was even considered a reduced clearance price & non-returnable which makes the whole purchase totally pathetic. Then to top things off, my credit card has been charged for $454.65 more than it should have been & so far, I am getting nowhere with customer service so will probably have to open a PayPal case to get that straightened out. Needless to say, it has been a nightmare & I honestly wish I had never heard of this company or given them my business. Unless you enjoy fighting with companies, I recommend you avoid this one & save yourself a lot of grief. I don't know how they became so big but customer satisfaction is not something that appears to interest them.