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Pamela L.

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1 Review by Pamela

JustAnswer

  • JustAnswer

“Another scam?”
4/18/24
Verified purchase

I was quite pleased with Dr. Denise and give her a top rating of 5. As for billing, I signed up for a one-time charge of $5.00 and you took $39.00 from my account instead. I gave your site an overall rating of 3 because of your over-billing. I will be filling a grievance against you as soon as the pending debt is posted to my bank account unless this is corrected immediately. After such a great Vet visit I am very disappointed that you scammed me out of $34.00 more than what I signed up and agreed to. I won't be recommending your site to anyone.

Reason I chose this business:

It just happened to be the first site on the listings.

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JustAnswer S. – JustAnswer Rep

Hello Pamela,

I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35

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