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Pamela J.

Contributor Level

Total Points
84

1 Review by Pamela

  • Wholesale7

3/15/21

The products are good and or decent, however they often advertise products that they don't have or are out of stock(per their report). They do this in hopes that you will use the refunds for the out-of-stock items to buy more stuff. They rarely update their inventory to show out of stock. I have written emails asking that they check their stock so that people won't spend money on shipping and merchandise that is not available. Rarely do they give refunds based on shipping costs. They give refunds based on the actual products and keep the money for shipping. The whole purchase order should be recalculated and adjustments made. This is wrong and fraudulent. They do this ALL THE Time! Customers be aware of this fraudulent practice... Lastly they sent me the wrong size boots and lied about the size. I took the shoe to a shoe shop and wouldn't you know it I was correct. I never got a refund as my size was out of stock!

Tip for consumers:
Ask if they have the products in stock and if so what is the count. They will take your money and roll shipping fees into your purchase and never refund your merchandise plus shipping if some of items are being shipped. I ordered 10 items and only got 4 guess what I was refunded for the actual items but not the partial shipment cost. shipment is based on weight. They didn't respond to my complaint either. THEY HAVE FRAUDULENT PRACTICES

Products used:
most of them

Service
Value
Shipping
Returns
Quality
Thumbnail of user agnellat
Agnella X. – Wholesale7 Rep

Dear, sorry for the inconvenience. I am so sorry for the out of stock items. But we will refund the shipping fee to u if we remove any items.
About the wrong size shoes, cuz we use Chinese size, maybe will a little inappropriate. Have a contact our service to apply refund?
Hope to get your reply soon and solve your doubts for you.

Pamela Has Earned 4 Votes

Pamela J.'s review of Wholesale7 earned 4 Very Helpful votes

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