There is never once where I will receive the correct items that I ordered. I ordered eyelashes and I received a different lash style but it was in the box with the name of the lash style that I wanted, this happened 2 times, so I just stopped ordering lashes from them. I also had an order that had only five items but somehow they managed to forget an item. I also ordered a jaw clip and they gave me one that has some weird discoloration on it.