I brought this wig thinking that I was going to get a quality wig considering how much I paid for the damn thing! Anyways back to this review right out the box it smelled horrible. I had to wash it 4 times and conditioned it 5 times and it still have a bad smell to it. Oh my lord the shedding is terrible. A chunk of hair came out the wig when I was brushing it! The wig is not full at all! On the light side! I don't know how they are constructing these wigs but they all are garbage! I am going to be reporting this company to the BBB and there is a class action lawsuit against this company! Shame will not be buying nothing else from this company! You sell garbage!
Hello Paish,
We are really sorry for the unhappy experience. We've been working hard to provide all LUVME customers with better quality products and better customer service.
According to the return policy, we have 30-days fast return service if you do not like it when you receive it. We would take your feedback seriously and would love to improve our products and service in the future.
And we do have chat service on our official website. We would also suggest you can bookmark our official website or please email to us (customercare@luvmehair.com) for help and provide more details.
Thank you and wish you a good day.