My kids used this service for a school year. They did not receive any of the completion certificates for a single class they completed. (About 8-10 classes each) I repeatedly reached out requesting the time frame for when I'd have them and got different answers each time. Final verdict was June. It is now the end of July and Still no certificates. So my children went through a whole year with no record to prove what they completed or learned. When it came to the graded assignments it took over 3 months just to get those graded and back to us. Customer service is hard to reach, they have a phone number on their website that also doesn't work. We have also been unable to access their school emails. Overall I dont recommend this program for homeschool students at all. I spent hundreds of dollars over the year paying for this to come out the end with literally nothing to show for it. They also 100% false advertise the amount of classes they offer and how extensive they are. Most lessons are very short, especially the elective courses. The lessons are also not very interactive they are literally just a bunch of videos. They offer a money back guarantee but when I requested to be refunded for just the past 2 months at the least they refused.this company is nothing but a scam.