Paddy D.

They are purposefully misleading and deceitful in their selling practices hitting people with extortionate bills. I thought it would be £30 a month for a mobile phone contract but was hit with my first bill for over £300. They target vulnerable self employed people with business contracts that have no cooling off period and naïve individuals are not aware of this and are locked in for 36 months. They deny any wrongdoing and continue to say that everything is confirmed at the point of sale which is further lies. I've had to get the Ofcom regulator CISAS involved to cancel the contract as they sided with me that I was mis-sold. Onecom continue to deny that I was mis-sold and offer no apologies, it has caused me so much stress and hassle and I detect no remorse from their staff as they already know what they are doing is wrong and they continue to do it.