In my experience the trains on this route are unreliable 20% of the time. That really is not acceptable when Amtrak could simply cancel the trains in advance so you are not left standing in the night, cold, and rain while constantly checking the "status" only to see it inching farther and farther out. Restaurants and stores closed. Do they not care? The trains that are not cancelled on the schedule are an hour or more late - they might as well have been canceled too. This is why many people in the area refuse to take the train. More reliability would result in more riders.