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OyOy A.

Contributor Level

Total Points
87

1 Review by OyOy

  • Grubhub

8/29/16

GrubHub gets its cash/cut up front at the order, grabs 'tip' to pay the driver at the same time, then leaves the transaction to sort of settle.

I placed an order for the two of us for in-house dinner last evening with a reliable local restaurant through GrubHub, paid up front with all taxes fees and tips.

The restaurant called me upon notification of the order from GrubHub as one of the main course plates was not available. I ordered a different course.

Upon delivery, I was charged for the non-available plate, replacement plate (both not delivered), as well as our non-available delivered shared dessert plate. I called twice to try and rectify with the restaurant, they could not care less - already got the GrubHub cash.

The well-tipped driver (GrubHub extorts the tip in advance) could not have cared less to check the order at the restaurant.

Do not use GrubHhb
Do not order takeout from A La Folie restaurant on Espanola Way in Miami Beach
Both will cheat you and take your money

OyOy Has Earned 7 Votes

Oyoy A.'s review of Grubhub earned 7 Very Helpful votes

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