Ordered an item. It took 3 weeks before they responded saying the item is not available. I clicked for a refund and it is over a week now my account has not been refunded. It is very clear newchic are scammers/fraudsters. Users please beware
Thank you for placing your order on Newchic. Newchic is a reliable company.
We are sorry for the issues you have experienced. Some products in our store are in great demand and cannot be dispatched immediately. You can find what marked like "Expected dispatched: xx business days", not only on the product page after you choose the size and color before your order, but also in your account center.
Once approved, the refund will be processed back to your original payment method. Please kindly note that you will be informed in details of refund time via your registered email address. For further assistance, please submit your request at https://www.newchic.com/Contact-Us-hc10.html, with our reply in 24 hours by email. Live chat as live chat is available 24/7. Thank you.
Best regards,
Newchic team
Oyakhilome Has Earned 6 Votes
Oyakhilome E.'s review of NewChic earned 6 Very Helpful votes
Dear Oyakhilome e.,
Thank you for placing your order on Newchic. Newchic is a reliable company.
We are sorry for the issues you have experienced. Some products in our store are in great demand and cannot be dispatched immediately. You can find what marked like "Expected dispatched: xx business days", not only on the product page after you choose the size and color before your order, but also in your account center.
Once approved, the refund will be processed back to your original payment method. Please kindly note that you will be informed in details of refund time via your registered email address. For further assistance, please submit your request at https://www.newchic.com/Contact-Us-hc10.html, with our reply in 24 hours by email. Live chat as live chat is available 24/7. Thank you.
Best regards,
Newchic team