I ordered 3 pairs of glass for myself, my mom and my brother to take with me on a trip outside the US. they promised me to get my orders in 1 week. I never received it and when I called they responded that "you will get it in 2 days". Until this morning when I called again because my trip in for tomorrow, they said we were unable to process with your order. Really? I am very disappointment and will NEVER RECOMMEND THIS PLACE to any one.
Hello Oumar,
Thank you for taking time out of your busy schedule to write us and express your grievances on how our products and services do not meet up with your expectations.
We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. Please accept our sincere apology for the difficulties we have caused you.
Your comments regarding this concern will be used for coaching and training employees.
Thank you and have a great day.