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I ordered a necklace for my girlfriend whose birthday was on 20th of February from soufeel.com a month ago and still hasn't gotten my item yet. I tried to contact them countless times by submitting a ticket and writing an email. When they finally replied to me they said they are going to ship my order on 22nd of February. Today is 26th and the website says it is still processing my order. My girlfriend's birthday is way past and they still haven't shipped my order. I think this is a scam website.
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Hi, I'm sorry to hear that, could you please provide your order number so that we will check it for you?