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Ori P.

Contributor Level

Total Points
81

1 Review by Ori

  • B&H Photo Video

9/7/22

I have ordered internationally with B&H. They have not made contact with me, despite having multiple ways of doing so, and when the package got stuck in custom, they let it sit there and be destroyed. They did not refund me, nor apologize. 200$ value worth of purchases- gone. They do not care about your business, and I would advise against ever using their services.

Tip for consumers:
Do not.

Products used:
Non delivered.

Service
Value
Shipping
Returns
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Henry P. – B&H Photo Video Rep

B&H Web No: 1084781440 was placed 07/13/22. The shipper, DHL, subsequently informed us that import fees were due. We sent two emails on this topic to you, using the email address you provided when the order was placed. In each we informed you that if the fees were not paid then the shipper, DHL, would consider the package abandoned as is their common practice. We did not receive any reply from you. -- Henry Posner / B&H Photo-Video

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