Omesh M.

Big Companies like Flipkart are playing with Indian Consumer very smartly and making us fool and the best part in doing all that is most of the consumer does not even know it.

When you buy a mobile in exchange for someone in your family or for yourself as in everything we Indians do Emotions are involved. And that on what Flipkart cash on they increase sale majorly by offering exchange you have already paid more than half of the amount your family member knows they are going to have a new mobile.

Doorbell ring the gentleman comes from Flipkart to check the mobile that you want to give in exchange for new. This person has no device anything like a kit that can test hardware he just sees your mobile and to your shock, he says your mobile has an issue that what happened with me the phone is like in new condition never been repaired nothing in writing is given as a report they cant as they are just doing to increase the sales.

You have only 2 option get a refund second you pay rest of money which most of the people do as they have bought the mobile for someone in the family and don't want them to feel bad.

So big Applause to Flipkart for this Organised Loot a better word then Fraud.

But we the consumer should stop buying online better to buy from a shop support middle-class businessman save Indian Small Busines.