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Omar H.

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1 Review by Omar

BatteryJunction

  • BatteryJunction

“Bad customer service”
12/9/21

Getting a return confirmation email out of them is like pulling teeth. They said they were going to send it. Three days and three phone calls later, still no email.

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  • 6.7K Views
Helpful  (1)
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Mark E. – BatteryJunction Rep

Hi Omar,

If you haven't already heard from our customer service department today, they'll be sending that to you immediately. The reason for the long wait is that a system outage and/or software issue was preventing the RMA and refund process from completing. We understand that a delay here is frustrating, and sincerely apologize for the inconvenience.

If there are any further issues with your return, please don't hesitate to reach out to our customer service team.

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