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I purchased a shoes online but I had to cancel it the next day before it was shipped.
I called Naturalizer Canada to cancel my order and the agent told me that she can't do it. I'll have to just wait for the product to arrive and send it back (pay another shipping charge) or visit nearest store to return.
I've never heard of a company that cannot cancel an order that hasn't been shipped yet. I guess I'll have to waste the shipping charge and go through the hassle of going to the post office for pick up and return.
What kind of company doesn't allow order cancellation before shipment?
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