Olivia R.

Tried to add my Salon: Southern Girl Luxe Hair and contacted support 1st time because my password would not reset and work. Support responded in 2 days (too long).

Next issue same day I have been unable to add services so I have 2 profiles for 2 accounts and can't book appointments!

First the save button was faded and would not allow me to click on it. This was a 5 day problem that would not clear. It has now been an additional 5 days and all I have gotten is an automated response of "sorry for the delay... high issues to resolve... will get with you as soon as we can.

It has been 2 weeks and no support given to resolve this issue and I just emailed asking to delete both of my accounts.

Well, I immediately received 2 marketing text messages within 5 minutes offering me a "profile boost" saying how stylists benefit when they stay on Styleseat.

I just got this email from them right as I was about to submit this review.

Styleseat has been highly detrimental to the success of my new business.

If I continue waiting for them to get me up and running on their booking app I would lose far more business than I already have.

This is what happens when you deal with tech people who raise a crap load of start up capital pitching a "great app idea" to investors and don't take care of the customer service side of business.

Styleseat is making an extraordinary amount of money every month without having to offer good customer service and most importantly by not talking to their "valued customers".

It's time to cancel Styleseat. Too many other booking apps out their to be ignored by Styleseat.