Olivia K.

They were very pleasant on the phone and they took my order quickly especially my money. Butmy order never made it today it was supposed to be there March 16th for my granny's birthday. It never made it I never got a phone call I never got an email nothing! When I called them to see why my granny never called me overly excited, they tried to tell me that the UPS CAUGHT ON FIRE and that's why they couldn't deliver my damn package! Mind u, it was already in MIAMI and then they moved it to Hialeah then back to Miami then back to Hialeah then back to Miami and then they posted and said it will make it on the 17th. I am very upset very dissatisfied I was crying. And the lady never even APOLOGIZED it was as if she was very nonchalant. Never ever again will I buy from Shari's damn berries! I will be sure to tell all of my family friends and my fans Not to ever purchase anything from this place who has ruined the moment for my granny!