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I ordered two mini USB diffusers, both arrive after many months. They work, but not well; the lid is always loose, and the cord barely fits. They sent me an email about a free diffuser necklace, I foolishly paid the 1 dollar shipping fee. It has been 8 months, and my credit card was used for overseas purchases. I'm pissed.
Oliver O.'s review of 5 Minute Deals earned 2 Very Helpful votes
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Hi Oliver,
Sorry to hear about the dissatisfaction with the USB diffusers. Occasionally defective units get through - in this case, we can replace/refund the diffusers - we do offer a 1 year warranty on all diffusers.
The diffuser necklace should've arrived within 4-6 weeks.
The credit card issue is unfortunate to hear but completely unrelated to us. We use one of the largest payment processors in the world and do not have access to any customer payment information on our end.