Ohad S.

I live in a country Allbirds don't ship to so I ordered my tree runners to a hotel where I knew a family memebr will be staying in the US and the shoes arrived right on time. When my family mamber opened the box he found out that unforunately, they sent the wrong size. That's where the incredible customer service comes into action. I emailed them describing my situation and within 10 minutes a rep emailed me back saying they'll send an express package with no extra charge to the hotel so it will arrive before he has to leave. The package indeed arrived and I got my shoes.
Upon wearing them for the first time, I immidiately noticed they are VERY comftarble. The insole is padded, washable and provides me with plenty of support. After wearing them for a few weeks I can say that my impression of them hasn't changed and I'm very pleased with my purchase. Will definitely reccomend them to anyone.