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Super unprofessional. Defends false advertising, market is complete anarchy and customer support defends it. Just buy from g2a or some other site
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It's very likely you will get used or invalid keys from them, while they just give excuses to...
Dear Customer,
Thank you for taking the time to provide us with your feedback.
We are deeply sorry for any inconvenience you may have experienced with our service. We would be grateful if you could provide us with more information regarding the specific problem you encountered. Kindly include your order number so we can investigate the matter further.
We appreciate your cooperation and look forward to hearing back from you.
Best regards,
Claudia