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Nadia T.

Contributor Level

Total Points
80

1 Review by Nadia

  • iHerb

6/23/23

I have used iHerb many times with no issues until recently. My product was not delivered. The courier had come to the house but no card was left nor did they call. I received notification by email that ended up in junk. By the time I contacted them the product was back in the US. iHerb are near impossible to contact. They said to contact the courier, the courier said to contact iherb as they didn't have the product. $100 down the toilet - not very happy

Products used:
Vitamin K

Service
Value
Shipping
Returns
Quality
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Michael L. – iHerb Rep

Dear Valued Customer,

We are sorry to hear this and we want to help. However, without the order number we are unable to do so. May you please provide that in a direct message to us here or by contacting our Customer Support team? To contact our Customer Support team, simply go to our Customer Service page a select 'Write a message'. Complete the form and submit it. After doing so, in a few short hours an agent will respond.

We are standing by to help and hope to hear from you soon.

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