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N T.

Contributor Level

Total Points
80

1 Review by N

  • MiniInTheBox

12/5/16

Very bad quality of the 7 plus phone cover I ordered. They said post expedited would arrive in 5-7 business days. Didn't arrive even in 3 weeks. When I sent a message they said they would give me reward for the postage and I can purchase something on their website but it should be double that price and I can use the reward. Postage was not much but no credibility of this vendor Package which was supposed to arrive in 5 - 7 businesses days finally arrived 5 weeks later. They can keep my reward money. I will never order anything from them again.

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Mini I. – MiniInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14027756

Sincerely,
MiniInTheBox Customer Service

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