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I did not get what I purchased.
The details and description of the item is a lie and do not match. Very disappointed.
Nozmol A.'s review of NewChic earned 5 Very Helpful votes
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Dear Nozmol A.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
If the product you have received does not meet the information on the product page, or the item has any quality problems, we suggest you reflect it to our after-sale customer services.
Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
Steps：Email our Customer Service → Upload your product picture/video and describe the problem → Customer Service confirms → Choose your solution
There we have specific technical staffs to help solve your problem.
Customer Service response time: Within 24 hours
Our customer service tries their best to offer you a reasonable solution through the return policy.
Here is the return and refund policy.
https://www.newchic.com/return-and-refund-hc162.html
You can get all the details here. Thank you.
Best regards,
Newchic team