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Not sure J.

Az

Contributor Level

Total Points
84

1 Review by Not sure

  • Madisonseating

3/27/23
Verified purchase

Thoroughly disappointed with the customer service with this company. I placed an order, and when they didn't have it in stock, someone reached out to me, asking about a different chair that was in stock. After advising of my preference, I subsequently received a new invoice at a higher cost. I was a little miffed that this wasn't explained to me and reached out for clarification instead of being provided with an explanation, they promptly canceled my order altogether. I then had to submit a whole new order, which was highly inconvenient. I had already placed my order and they should've not canceled what we had in place. I would not recommend a company like this who doesn't have any common courtesy for their customers.

Tip for consumers:
Be prepared for order changes that cost you more money and cancellations without permission

Products used:
Herman Miller office chair

Service
Value
Shipping
Returns

Not sure Has Earned 4 Votes

Not Sure J.'s review of Madisonseating earned 4 Very Helpful votes

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