I never leave bad reviews for any business but this is by far the worst experience I have ever had. They sold me on a great idea and how they were going to drive google reviews for me and build up my web presence. The problem is google my business doesn't have a customer service line and attempting to reach them is impossible. I waited 15 days for a post card from google that never came. I tried all other methods to verify my business and all this time have been paying $200.00 a month. By the second month I have gained absolutely nothing from "signpost". I have emailed and told them to take me off their subscription and billing but every month they send me statments for a useless service. I feel like Signpost is a fraudulent service and is scamming people with a service they don't deliver on. The sale person Matt Rice, told me he would be able to help set everything up everything and would be there every step of the way. Not once did I get help, the whole staff will just send you through loops stating that they have relayed the information onto another staff member. He did nothing but sell me on a service that doesn't deliver. DO NOT USE THIS SERVICE FOR THE GRACE OF GOD. FALSE ADVERTISEMENT
Hello, we're sorry to hear about the experience you've had with your Signpost account! We do have a guarantee in place to ensure that you get the results you're looking for when you sign up. I'm unable to locate your account based on the limited information provided, but I'd love to be able to help you out better. I'll message you for more detail and we're always available by phone at (646) 780-7767.