nota l.

I am a participant guaranteed contests. But when I withdraw my funds was canceled because there are issues that they need to follow-up on the account of contest holder. I sent a message to contest holder and he did verify payment. But Freelancer Support reply contest holder that they now want him to send them his government issued id, my bank account statement and a picture of himself holding a copy of some form they want him to print out. He said that was they treat him as a criminal and didn't done.
When contest holder got the files in contest handover and money is added to my Freelancer account, it is difficult to ask them to do more verification steps. Freelancer doesn't make secure payment method before contest holder posted the contest. I was very disappointed when I participate in the competition are guaranteed but not withdraw money from Freelancer.