Hello everyone with problems at neteller. I live here in Calgary, Canada and I had the same problem. I tried contacting them but only a machine was answering. And then I checked their site and they based in the UK so they must've had a different time zone. And then I checked in the world clock and I was right after all. They are not operating 24/7. Best time to contact them, if u are her in the same city as me, is at 1AM to, maybe, 7Am. 'Cause I think their office hours are 8am-4pm, London time.
What I don't like about neteller is that you have to deposit money first before verifying your account.