This company has lost my trust, and certainly my business. I ordered two sets of duvet covers, a $237 cost, from Society6 and decided to return them. I contacted Society6 asking about their return policy. For several days I got no answer, so I sent them back via UPS at a cost to me of over $30. Then I got an email suggesting I not bother returning them, and keep or donate them to a charity. (Kind of a weird & surprising response!) I was also told a refund had been made and would show up as a credit within 7-10 business days. Those dates have passed, and still no refund!