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Norma N.

Contributor Level

Total Points
93

1 Review by Norma

  • Society6

8/25/20

This company has lost my trust, and certainly my business. I ordered two sets of duvet covers, a $237 cost, from Society6 and decided to return them. I contacted Society6 asking about their return policy. For several days I got no answer, so I sent them back via UPS at a cost to me of over $30. Then I got an email suggesting I not bother returning them, and keep or donate them to a charity. (Kind of a weird & surprising response!) I was also told a refund had been made and would show up as a credit within 7-10 business days. Those dates have passed, and still no refund!

Tip for consumers:
Be wary! This has been an odd company to deal with. Keep a $200+ product instead of returning it? Strange.
Yet, with that seeming generosity ("Give it to a charity...") they aren't exactly quick on the refund side.

Products used:
None

Service
Value
Shipping
Returns
Quality

Norma Has Earned 13 Votes

Norma N.'s review of Society6 earned 13 Very Helpful votes

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