Noof H.

Over a month ago I used parcel2go to post to Jeddah in Saudi Arabia from the UK. The recipient is yet not received. The courier in Jeddah informed the recipient that they will deliver the parcel but they did not deliver it. Until a month later where the parcel has been placed for a return to the UK. When I contacted parcel2go they have been unhelpful with the matter and refused to extend the period, in order for my parcel to be received. Now I am waiting for my return to the UK and parcel2go claim that I will receive it within 3-5 working days, although I doubt it. I claimed a refund and from what I understand it is not guaranteed since they say we will look into it. I do not recommend parcel2go to anyone!