Without a doubt the worst experience ever! Since I had six flights, and they were All Wrong, I'll just describe flight #1.24 hours before my trip to Thailand from US, I was unable to get my boarding pass. I discovered that Expedia had put both tickets in my husband's name. As everyone knows, names cannot be changed on tickets. 14 hours on the phone with Expedia!, the day before my trip remember, I finally got a ticket-not on the same flights as my husband, to Thailand remember. I have 5 more horror stories, including being told I needed a Visa to enter the US. (Born in the USA, only have USA Passport.) But, I can't even think about this anymore.