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Nona P.

  • 1 Review
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Experience: Business

Member since May 2021

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1 Review by Nona


I was expecting a package from FedEx. On the day it was scheduled to be delivered I didn't get it. The next day I got a notification that a deliver attempt was made but "Customer Not Available." Contacted FedEx because I was home and know for a fact the driver never came to my house. I was given the run around and told my package would be delivered the next day. I cancelled plans for the next day so I could be home to receive my package. Once again I got the same notification. And once again I know for a fact the driver never came to my house. Contacted FedEx once again and was assured the driver would be contacted and told to come back and deliver my package ASAP. I waited all day and still no package. Every time I contact FedEx I'm given the run around. Their customer service sucks. Each time I get the same cookie cutter response. They don't even address the fact that the driver states he tried to deliver my package when he didn't. Three days and still no package. I'm not sure if I will ever get my package at this point. If it were possible to give a negative review I would do so.


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