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Once they get your money, they wash their hands of you. I would never deal with them again. Ever. Customer service is stone-age.
Tip for consumers:
Don't! Find another company. Check reviews first. Their (xenonhids) website states that they have a 4.7 rating based on 50K + customers. I call BS.
Products used:
Purchased Galaxy class ballasts with Bi-Xenon bulbs. Never got hi/lo beams working. Took it to a mechanic, he said the bulbs aren't hi/lo. Customer service refuses to step up. Terrible company.
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Tl,dr: Parts were incorrect, customer service is non-existent, they charged me nearly $100 to...
I place an order for HID high beams for my vehicle and they were quick to create a label and...
