Nomu W.

One of the poorest printing experiences I've had in a long time. I took a chance on less-well-known UPrinting and ordered some custom note pads for a specific event. I ordered them 7 days in advance and paid for one day production time and three day shipping... so they should have been printed and shipped within four days. They were scheduled to arrive three days before my event. They did not arrive three days before my event. When they were two days late, I called their support and UPrinting's customer support lied, and told me they were on schedule... I told him we were already two days past the original delivery date and then he lied again and said, "Oh, wait, I just got an update - they're out for delivery!". They were not out for delivery, and didn't actually arrive until two days later, the day AFTER my event, and because those pads were designed specifically for that event, they are now completely useless. They refused to refund the full amount unless I paid to ship the useless product back to them. I'll never use them again.